Last updated: March 2026. This page is a single agreement between you and the provider of this App (as identified in the Shopify App Store listing) ("we," "us," "our"). Section A governs use of the App; Section B describes how we process personal data and related information. By installing, accessing, or using the App, you agree to this document on behalf of yourself and, if applicable, the business entity that operates the Shopify store connected to the App ("you," "your"). If you do not agree, do not use the App.
This text is provided for information and risk allocation between you and us. It is not personal legal advice; consider independent counsel for regulated industries, consumer-facing claims, or cross-border sales.
Section A — Terms of Service
1. Definitions
"App" means this Shopify application and related services we provide. "Output" means text or other material generated for you through the App (including drafts). "Your Content" means information you provide or that we retrieve from your Shopify store or connected systems to operate the App (including product catalog fields, prompts, snippets, and settings). "Third-Party AI Services" means AI infrastructure operated by third parties (e.g. OpenAI, Google, Anthropic) used to produce Output.
2. The service
The App helps you create AI-assisted product descriptions, SEO-related text, tags, image alt text, and similar store content. Unless a feature explicitly states otherwise, Output is stored as drafts in the App until you review it and choose to publish or apply it in Shopify; we do not overwrite your live storefront content without a clear action by you (or automation you have enabled) that applies changes through Shopify's APIs.
We may modify, suspend, or discontinue features; impose usage limits; perform maintenance; or change how the App integrates with Shopify or Third-Party AI Services. We do not guarantee uninterrupted or error-free operation, any particular uptime, or that the App will meet your requirements or comply with every law, marketplace policy, or platform guideline in every jurisdiction.
3. License to use the App
Subject to this agreement and your payment of applicable fees (if any), we grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your internal business purposes in connection with the Shopify store(s) you authorize. You will not: copy, modify, or create derivative works of the App except as allowed by law; reverse engineer, decompile, or attempt to extract source code except where prohibited from prohibiting this; interfere with or disrupt the App or our systems; probe, scan, or test vulnerabilities without authorization; use the App to build a competing product or service; or access the App through automated means except via documented APIs we expressly permit.
4. Eligibility and authority
You represent that you have the legal capacity and authority to enter this agreement (including on behalf of your company). You are responsible for all activity under your Shopify account and staff permissions related to the App. Shopify's terms, policies, and technical requirements apply to your store; this agreement does not change your relationship with Shopify.
5. Fees, credits, and billing
Usage may be metered in credits. Subscription plans typically include a monthly credit allowance. At the start of each subscription billing period, your balance may be set to that plan's monthly allowance; unused subscription credits do not roll over. Credits from one-time purchases may be added to the same balance and do not roll over when that balance is reset—for example on subscription renewal, plan change, or application of a free-tier monthly allocation when you are not on a paid subscription. Fees, taxes, invoicing, and payment processing may be handled through Shopify or its partners; you authorize charges in accordance with the billing flow presented in the App and Shopify's checkout.
6. Refunds and chargebacks
Credits already consumed for AI generation (including API calls to Third-Party AI Services) are non-refundable. If you request a refund or initiate a chargeback, we are not obliged to refund any amount that fairly corresponds to credits already used. Unused prepaid amounts may be handled according to Shopify's policies and our discretion where applicable. Examples of non-refundable consumption include bulk generation, automatic generation for new products, batch jobs, or any other operation where generation has already been executed. Shopify or payment providers may decide refunds independently; we do not reimburse amounts attributable to consumed credits.
7. AI output — no reliance; your sole responsibility
Output is produced by probabilistic models and may be inaccurate, incomplete, outdated, biased, offensive, or inappropriate. It may resemble or repeat third-party material, trademarks, copyrighted text, or personal data in ways that are wrong, misleading, or unlawful if published without review ("hallucinations" and similar failures are inherent risks). We do not warrant that Output is true, original, non-infringing, fit for any purpose, or compliant with any law, advertising standard, industry code, or platform rule (including Google, Meta, Amazon, or other marketplaces).
You alone decide whether to use, edit, or publish Output. You are solely responsible for all consequences of publishing or using Output — including consumer complaints, regulatory inquiries, platform suspensions, ranking changes, IP disputes, defamation, product liability narratives, accessibility, and any claim by any person. To the maximum extent permitted by applicable law, we are not liable for any loss, damage, or claim arising from or related to Output or your reliance on it, whether or not we moderated, previewed, or stored the Output, and whether or not a feature suggested publishing steps.
We may use automated moderation, safety filters, or manual review in some cases; such steps do not constitute approval of Output for any use and do not reduce your obligations.
Transparency to your customers (including EU AI Act). Where required by law (for example the EU Artificial Intelligence Act or national implementing rules), you may be obligated to inform your end-customers that content was generated or substantially assisted by an AI system. The App may provide settings or workflows to help you review drafts before publication, but how you label or disclose AI-generated content in your storefront and marketing is your responsibility.
8. No professional advice; high-risk uses
The App is not medical, legal, financial, tax, or other professional advice. Do not rely on Output as a substitute for qualified professionals. If you sell regulated, sensitive, or high-risk products or services (e.g. health, supplements, children, finance, gambling, weapons, age-restricted goods), you are responsible for compliance, disclosures, warnings, approvals, and human review before publication.
9. Your Content
You retain your rights in Your Content. You grant us a worldwide license to host, process, transmit, display, and otherwise use Your Content as reasonably necessary to provide, secure, improve, and support the App — including sending portions of Your Content to Third-Party AI Services to generate Output. You represent that you have all rights and consents needed for that processing and that Your Content does not violate law or third-party rights when used as permitted here.
10. Acceptable use
You will not use the App: for unlawful purposes; to generate or distribute malware, spam, or deceptive commercial practices; to harass, defraud, or endanger others; to impersonate others or misrepresent affiliations; to scrape or harvest data from our systems without permission; to train external AI models on our or others' data in violation of our policies or third-party terms; to circumvent technical limits, billing, or security; or to infringe intellectual property or privacy rights. You will not engage in "prompt injection," jailbreak attempts, or other manipulation intended to bypass safety filters, misuse Third-Party AI Services, extract system instructions, or cause the App to produce content outside its intended commercial use (e.g. political campaigning, malware, or unrelated code). Such misuse may result in immediate suspension or termination without refund. We may investigate and cooperate with authorities or Shopify regarding misuse.
11. Enforcement
We may refuse, remove, or block prompts or Output; suspend or terminate access; or limit features if we reasonably believe there is a risk of harm, abuse, legal exposure, or violation of this agreement or third-party terms. We are not required to monitor all use but may do so to operate and protect the service.
12. Intellectual property
We and our licensors own the App, our branding, software, documentation, and our non-Output materials. Except for the license in Section 3 and your rights in Your Content, no rights are granted. Subject to your compliance with this agreement and applicable law, you may use Output in your store and marketing as you see fit; we do not guarantee you will obtain or enforce any IP rights in Output, and we do not warrant non-infringement. If you provide feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you.
13. Third parties (Shopify and AI providers)
The App relies on Shopify's platform and Third-Party AI Services. Your use of Shopify is governed by Shopify's terms. AI providers' terms and privacy notices apply to their processing. We are not responsible for Shopify's or AI providers' acts, omissions, outages, pricing changes, model behavior, or policy changes. "Shopify" is a trademark of Shopify Inc.; we are not Shopify, and this agreement does not create a partnership, agency, or joint venture.
14. Privacy
Section B — Privacy Policy is incorporated into this agreement. It describes personal data and related processing, including subprocessors. By using the App, you acknowledge that such processing is necessary to provide the service. Where applicable law requires a data processing agreement (for example under the GDPR), this agreement incorporates our Data Processing Addendum (DPA) by reference; a current copy is available on request via our support channel or may be published at a URL we provide in the App or App Store listing.
15. Security and data
We implement reasonable technical and organizational measures appropriate to the nature of the service. No method of transmission or storage is 100% secure. You are responsible for credentials, staff access, and backups of business-critical data outside the App where appropriate. After uninstallation or termination, retention and deletion may be subject to backup cycles, legal holds, and Shopify's processes; contact us if you have specific requests.
16. Termination
You may stop using the App by uninstalling it from Shopify. We may suspend or terminate access with or without notice where permitted (for example for breach, risk, non-payment, or legal requirement). Sections that by their nature should survive (including fees owed, disclaimers, limitations of liability, indemnity, governing law, and dispute provisions) survive termination.
17. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP AND OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the App or Output will be accurate, reliable, secure, or free of harmful components. Some jurisdictions do not allow certain disclaimers; in those jurisdictions, disclaimers apply to the fullest extent allowed.
18. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OR OUR LICENSORS, SERVICE PROVIDERS, OR PERSONNEL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THE APP, OUTPUT, OR THIS AGREEMENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE APP OR THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US SPECIFICALLY FOR THE APP IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED UNDER MANDATORY LAW (FOR EXAMPLE, IN SOME JURISDICTIONS, LIABILITY FOR GROSS NEGLIGENCE OR WILFUL MISCONDUCT, OR STATUTORY RIGHTS OF CONSUMERS). Multiple claims or parties will not enlarge this cap. You acknowledge that pricing reflects this allocation of risk.
19. Indemnification
You will defend, indemnify, and hold harmless us and our affiliates, officers, directors, employees, and agents from and against any third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: Your Content; your use, modification, or publication of Output; your store, products, or marketing; your breach of this agreement; or your violation of law or third-party rights. We may assume exclusive defense and control of any matter subject to indemnification at your expense, and you will cooperate.
20. Disputes, governing law, and venue
First, contact us through the support channel in the App Store listing or in the App and attempt to resolve the dispute informally. If not resolved, this agreement is governed by the laws of the jurisdiction where the App provider is established, as shown in the Shopify App Store listing (excluding conflict-of-law rules that would apply another jurisdiction's law), and you submit to the non-exclusive jurisdiction of courts in that jurisdiction, unless mandatory consumer or other laws in your country require otherwise (for example, suit in your home courts or application of local mandatory protections). Nothing limits either party's right to seek injunctive or equitable relief where appropriate.
21. General
Changes. We may update this document; we will revise the "Last updated" date and, where appropriate, provide additional notice. Continued use after changes constitutes acceptance of the revised terms, except where applicable law requires explicit consent.
Assignment. You may not assign this agreement without our consent. We may assign it in connection with a merger, acquisition, or sale of assets.
Entire agreement; severability; waiver. This document (Section A and Section B) is the entire agreement between you and us regarding the App, superseding prior understandings on that subject. If a provision is unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver.
Force majeure. We are not liable for delay or failure due to events beyond our reasonable control (including internet failures, labor disputes, acts of government, war, natural disasters, or third-party service outages).
Export and sanctions. You represent that you are not located in, under the control of, or a national or resident of any country or person subject to comprehensive sanctions or embargoes, and that you will not use the App in violation of export control or sanctions laws.
Language. If this agreement is translated, the English version controls to the extent of any conflict, unless mandatory local law requires otherwise.
Section B — Privacy Policy
This section explains how we process information. It is part of the same agreement as Section A.
1. Who we are
We provide this application ("App") to merchants on Shopify. The data controller for personal data we process about you as a merchant (e.g. contact or account identifiers we receive via Shopify) is us, as listed in the Shopify App Store listing and support channels. For product and store content you choose to process through the App, you remain responsible for your catalog under applicable law; we process that content on your instructions to deliver the service.
2. Shopify Partner privacy compliance (mandatory webhooks)
We subscribe to and process Shopify's mandatory privacy webhooks, including customers/data_request, customers/redact, and shop/redact, as required for App Store apps. These webhooks support data subject access and deletion flows coordinated by Shopify. When you uninstall the App, we run automated and manual processes aligned with Shopify's Partner Agreement to redact or delete associated store data within the timeframes Shopify requires, subject to legal retention needs and backup cycles described below.
3. What we process
We may process: your shop domain; app settings and preferences; generation jobs and results stored in our systems (including drafts pending your approval); usage and billing-related data handled through Shopify; technical logs (such as IP address and user agent) when you use the embedded app, for security, abuse prevention, and dispute resolution; and audit records of certain actions (e.g. publishing content to your store after your confirmation).
To generate text, we send relevant catalog and product information (e.g. titles, descriptions, tags, collections, and similar fields you already store in Shopify) to third-party AI providers. We do not intend to send your buyers' personal data (e.g. customer names or order details) to those providers unless you include such data in custom prompts, snippets, or product fields—please avoid sending unnecessary personal data.
4. AI subprocessors
We use third-party AI infrastructure to provide generation features, including where applicable OpenAI, Google (Gemini), and Anthropic (Claude). Their use of data is governed by their respective terms and privacy policies. We use reasonable technical measures and provider features (such as safety/moderation where configured) to reduce misuse. We are not responsible for subprocessors' independent processing beyond what we reasonably control.
5. Purposes and legal bases (EEA/UK overview)
We process data to perform our contract with you (providing the App), to comply with legal obligations, and where applicable for legitimate interests such as fraud prevention, abuse detection, service improvement, and defending disputes (e.g. demonstrating service usage). Where required, we rely on your use of the App as instruction to process catalog content for AI generation.
6. Retention
We retain data as long as needed to provide the App and for a reasonable period afterward for legal, accounting, and dispute-resolution purposes, unless a longer period is required by law. Exact retention may depend on backups and Shopify uninstall flows; contact us for deletion questions after uninstall.
7. International transfers
Our infrastructure and subprocessors may be located outside your country, including in the United States. Where required, appropriate safeguards (such as standard contractual clauses) may apply depending on provider and configuration.
8. Your rights
Depending on your location, you may have rights to access, rectify, delete, restrict, or object to certain processing, and to lodge a complaint with a supervisory authority. To exercise rights, contact us via the support channel in the App Store listing or in the App. Some requests may need to be coordinated with Shopify when they hold primary account data.
9. Children
The App is not directed at children and is intended for merchants operating businesses.
10. Changes to this document
We may update Section A and/or Section B from time to time. We will adjust the "Last updated" date and, where appropriate, provide notice through the App or listing.
Contact
For questions about Section A (Terms), Section B (Privacy), or this page as a whole, use the support channel provided in the Shopify App Store listing or in the App.
You may also use the form below for privacy or data requests.
Website: NovikApps.
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